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Monday Mailbox: Browsing Ancestry Database Images

The Ancestry Insider's Monday MailboxDear Ancestry Insider,

The database “Pennsylvania Wills and Probate Records 1683-1993,” offers the subscriber a “Browse this collection” window which works perfectly for all Pennsylvania counties except for Philadelphia County. The list of available images for Philadelphia County never shows up anymore—it did when the database was first launched. Perhaps because it is such a huge amount of data, it cannot load properly. Because the list of digitized probate files for Philadelphia County can only be accessed by clicking on a link from this “Browse” function (administrations, etc), it is now not possible to access those files since there is no dropdown menu.

If you know someone at Ancestry who could correct this, I know many researchers would be grateful.

With thanks,

Sandi Hewlett

Dear Sandi,

I’ll see what I can do.

In the meantime, there is a workaround. There are two ways to access the browse capability of an Ancestry collection. One is the browse you have identified on the collection page. The other is accessed via the breadcrumb path at the top of the page, underneath the title when viewing an image. If you can find a way to see any image, then you can browse to any other image. You can get to an image via browsing one of the other counties that works, or by searching for a common name. Or do this:

1. Start at https://www.ancestry.com/interactive/8802/005871739_00002.

2. Underneath the collection title at the top of the page, click on “Administration Files, 1764.”

3. Select from the available options.

Signed,

—The Ancestry Insider

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